Hi Temitope,
We're truly sorry to hear that you're unhappy with your Natalie Handbag and that the color didn't match what you were expecting. We completely understand how disappointing this must be, especially for your first purchase with us.
We recognize that you missed our return policy window, and we genuinely wish we had the opportunity to help resolve this sooner. We'd love to see what we can do to make this right for you.
Please reach out to us at support@veranohill.com with your order details, and our team will be happy to look into this further and assist you.
Thank you for giving us the chance to help, and we're sorry for the disappointment.
Kind regards,
Verano Hill Team